Terms and Conditions of Use

PLEASE READ THIS TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE ("Website"). By using this Website, you agree to be bound by the Terms of Use. Ringier Vietnam Classifieds Limited (the "Owner") provides access to and use of this Website subject to the following terms and conditions:
1. Acceptance of Terms
By using this Website, you agree to be legally bound under these Terms of Use, the rules of operation of the Muabannhadat.vn e-commerce trading floor, done through the domain name " Muabannhadat.vn ”(“ Regulations ”) and Privacy Policy, may be amended from time to time. By continuing to use and access the Site, you represent and warrant that you have the legal capacity to accept these Terms of Use and to be bound by these Terms of Use and that you have read and agree to be bound by these Terms of Use.
The Owner has the right to revise these Terms of Use at any time and for any purpose without notice and you should regularly visit the Terms of Use on the Website for Terms Latest Use, as your continued access to or use of the Website will be deemed to be your acceptance of the latest Terms of Use. The items of this Website and the various services provided on this Website will also be subject to the Regulations, Privacy Policy and Service Contract entered into with the Owner (“Service Agreement "). Any terms set forth in the Terms of Use, Privacy Policy, Service Contract or other document will not supersede these Terms of Use unless specifically set forth in our Regulations, Rights Policy. Privacy, Service Agreement or other such document.
2. Sign Up
When accessing this Website or using some of the services provided through the Muabannhadat.vn e-commerce trading floor ("E-Commerce Trading Platform"), you are required to provide certain information. personal information to become a member of the E-Commerce Trading Platform (“Member”). Your use of this Website is that all information and details you provide must be true, complete, accurate and current. At the sole discretion of the Owner, if the Owner believes that any information or information you provide is incorrect, incomplete, inaccurate or current then the Owner has the right to refuse to allow you to access the Site or use any services provided through the E-Commerce Trading Platform.
3. Copyright and Trademarks
This Website and any material contained in this Website (including, but not limited to text, photos, video recordings, phonograms, graphics) are protected by copyright or other proprietary rights. other Owner's law according to Vietnamese law. Certain characters, logos (logos) or images are also protected by registered or unregistered trademarks, trade names and / or service marks owned or owned by the Owners. license to the Owner. Your use of the Site is subject to the Owner's ownership and intellectual property rights and no such right is transferred or deemed to be transferred to you through your use of this Website. or become a Member.
You may not copy, use or distribute any information contained on this website resulting in violation of the Owner's ownership or the laws of Vietnam or the Terms of Use or the Regulations.
4. Limitation of Liability
Use this Website and the E-Commerce Trading Platform at your own risk. This Website and all materials, information, content and services on this Website are provided "as is" without any warranty of any kind, express or implied. , including but not limited to, warranties that this Website will be available at all times, uninterrupted or error-free, and free from defects or viruses. Subject to the provisions of law, the Owner disclaims any warranties of any kind, whether expressly or implicitly.
Subject to the provisions of the law, the Owner does not accept any liability of any kind for loss or damage (whether direct, indirect, punitive, practical, contingency , consequential, random, special, deterrent or otherwise) due to the use of the Site, information on the Site, services provided through the Site or through the Trading Exchange Electronic Commerce.
Comments expressed in the “comments” section of the E-Commerce Trading Platform or other forums on this Website are not those of the Owner or its affiliates or related entities. Owner. The Owner is not responsible for the content of any comment that belongs to the party posting that comment. While the Owner is not responsible for any comments posted by users of the Website / E-Commerce Trading Platform, the Owner may still delete or modify any comments to any of them. at any time without notice at its sole discretion.
6. Use the Content of the post
The Owner will see any content that you post on the Website or E-Commerce Exchange or you provide to the Owner to post on the Website or E-Commerce Exchange ("Content" ) is available for use without any obligation to you, and by posting or uploading any Content to the Website or E-Commerce Trading Platform or by making any Content available to you. The Owner for that purpose, you:
  • Ensure that you are the owner of such Content and have the right to post, post, or otherwise make available the Content to the Owner for that purpose.
  • Grant and assign to Owner any and all rights in such Content worldwide, including, but not limited to, all copyrights in such Content to the extent possible for a period of time. without limitation and waiving any moral rights in the Content you may have in any region of the world and acknowledge that no such rights have been established.
7. Abuse of the System
You are prohibited from using any program, tool or means to interfere with the system of the Website or E-Commerce Trading Platform or to modify data on the systems of the Website or Trading Exchange Electronic. Distributing, distributing or supporting any activity to interfere, sabotage or break into the system of the Website or E-Commerce Trading Platform is strictly prohibited. Violations will be handled according to the Regulations and laws.
8. Applicable Law
These Terms of Use are governed by the laws of Vietnam.
9. Compliance with Laws and Compensation
You agree to use the Website or E-Commerce Trading Platform in compliance with the laws of Vietnam. You agree to indemnify and prevent the Owner, directors, managers, shareholders, parent companies, subsidiaries, affiliates and Executives of the Owner from damage to all Losses, costs, damages and expenses resulting from your breach of the law, these Terms of Use or the Regulations.
10. Individual validity
If any provision of these Terms of Use is unlawful or for any reason unenforceable, such term will be deemed separate from these Terms of Use and will not affect its validity. legal or enforceability of the remaining terms.


a). Principles of dispute resolution and complaints
  • Muabannhadat.vn is an intermediary portal connecting and providing real estate information between the seller and the buyer; the lessor and the lessee did not enter into any activity or agreement in the transaction between the two parties.
  • Parties involved in a real estate sale, purchase or lease transaction must self-assess and take responsibility for all personal information, real estate and real estate services when participating in the transaction. Accordingly, the poster must fill out the required information on Muabannhadat.vn. In case the poster does not provide fully and accurately the requested information, Muabannhadat.vn is exempt from liability as prescribed in Article 13 of the 2010 Law on the protection of consumers' interests. The Board of Directors of Muabannhadat.vn ready to support quickly and promptly upon receiving feedback and complaints about the poster posting content, inaccurate, false advertising ... In case of receiving complaints, the Management Board of Muabannhadat .vn will confirm the information, and depending on the extent, Muabannhadat.vn will take appropriate and timely handling measures.
  • Muabannhadat.vn respects and seriously implements the provisions of the law on the protection of consumers' interests. Therefore, the poster is requested to provide complete, accurate, truthful and detailed information related to real estate and other related services (if any). All fraudulent and fraudulent acts in information posted or transaction are condemned and must be fully responsible before the law.
  • Related parties include: The poster and buyer / seller / rental / tenant have the role and responsibility in solving arising problems (if any).
  • Buyers / sellers / renters / renters can send complaints directly to the poster or through the management board of Muabannhadat.vn. After receiving the complaint, Muabannhadat.vn will immediately forward that complaint to the poster by the fastest methods.
  • The person who posted the news must take full responsibility for the content posted on Muabannhadat.vn. In case any complaint arises, the poster is responsible for providing documents certifying information related to the incident that is causing conflict, to complain to Muabannhadat.vn and the complainant. In all cases, the poster is responsible for resolving all complaints of the complainant relating to real estate and associated real estate services (if any).
  • In the event of conflicts, complaints and disputes, the parties will prioritize settlement by negotiation and mediation. In case of unsuccessful negotiation and conciliation, Muabannhadat.vn requires the parties to submit an application to a competent state agency for settlement in accordance with law.
b). Measures and dispute settlement mechanism (Complaint and dispute settlement process):
When a dispute arises, the Company promotes a solution of negotiation and reconciliation between the parties to maintain the member's trust in the service quality of Muabannhadat.vn and follow the following steps:
⌧ Self-negotiating ⌧ With legal authority ⌧ Other form
  • Step 1: Member / buyer complaints about the seller's goods via email: cskh@muabannhadat.vn
  • Step 2: The Customer Care Department of Muabannhadat.vn will take over Buyer's member complaints, depending on the nature and severity of complaints, Muabannhadat.vn party has specific measures to support buyers to resolve such disputes.
  • Step 3: In the school beyond the ability and authority of Muabannhadat.vn, the management board will request the buyer to bring this case to the competent state agency to resolve according to the law.
    Buyer sends complaint at:
    Ringier Vietnam Classifieds Company Limited
    Head office: Floor 4, No. 12, Ton Dan, Ward 13, District 4, HCMC
    Phone: 18001207
    Email: cskh@muabannhadat.vn
Muabannhadat.vn respects and seriously implements the provisions of the law on the protection of the interests of buyers (consumers). Therefore, it is recommended that members post real estate ad on the floor to provide complete, accurate, truthful and detailed real estate information. All frauds and frauds in business are condemned and must be fully responsible before the law.
The parties including the seller and the buyer will have to take a responsible role in actively solving the problem. Sellers need to be responsible for providing documents to prove information related to the incident that is causing conflicts to customers. Muabannhadat.vn will be responsible for providing information related to the seller if requested by the buyer (related to that dispute).
After the seller, the buyer has completed the settlement of the dispute, must report to the management of Muabannhadat.vn. In the case of a transaction that arises contradictory, but the fault belongs to the seller: Muabannhadat.vn will take measures to warn, close the account or transfer it to the competent law authority depending on the severity of the mistake. Muabannhadat.vn will terminate and remove all news about the seller's real estate on Muabannhadat.vn and request the seller to reimburse customers satisfactorily on the basis of agreements with customers in accordance with the law. .
If through the form of agreement, it is still not possible to resolve the conflict arising from a transaction between the buyer and the seller, one of the two parties, the buyer and the seller, will have the right to seek legal assistance. authority to intervene to ensure the legitimate interests of all parties, especially for customers.

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Ringier Vietnam Classifieds Company Limited

Business License Number: 0316015468. Place of Issue: Sở Kế hoạch và Đầu tư Tp. Hồ Chí Minh. Date of Issue: 12-11-2019

Address: 4th Floor, Copac Building, No. 12, Ton Dan St., Ward 13, Dist. 4, HCMC

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